ISO 10012:2003 Measurement management systems

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ISO 10012:2003 Measurement management systems


ISO 10012:2003 Measurement management systems β€” Requirements for measurement processes and measuring equipment: An effective measurement management system ensures that measuring equipment and measurement processes are fit for their intended use and is important in achieving product quality objectives and managing the risk of incorrect measurement results. The objective of a measurement management system is to manage the risk that measuring equipment and measurement processes could produce incorrect results affecting the quality of an organization’s product. The methods used for the measurement management system range from basic equipment verification to the application of statistical techniques in the measurement process control.

Abbreviation: ISO 10012:2003


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Publicly available informative sections of standards

In this International Standard, the term β€œmeasurement process” applies to physical measurement activities (e.g. in design, test, production, inspection).
References to this International Standard can be made
β€” by a customer when specifying products required,
β€” by a supplier when specifying products offered,
β€” by legislative or regulatory bodies, and
β€” in assessment and audit of measurement management systems.

Terms and definitions
Measurement management system: set of interrelated or interacting elements necessary to achieve metrological confirmation and continual control of measurement processes.
Measurement process: set of operations to determine the value of a quantity.
Measuring equipment: measuring instrument, software, measurement standard, reference material or auxiliary apparatus, or a combination thereof, necessary to realize a measurement process.
Metrological characteristic: distinguishing feature which can influence the results of measurement. Measuring equipment usually has several metrological characteristics. Metrological characteristics can be the subject of calibration.
Metrological confirmation: set of operations required to ensure that measuring equipment conforms to the requirements for its intended use. Metrological confirmation generally includes calibration and verification, any necessary adjustment or repair, and subsequent recalibration, comparison with the metrological requirements for the intended use of the equipment, as well as any required sealing and labelling. Metrological confirmation is not achieved until and unless the fitness of the measuring equipment for the intended use has been demonstrated and documented. The requirements for intended use include such considerations as range, resolution and maximum permissible errors. Metrological requirements are usually distinct from, and are not specified in, product requirements.
Metrological function: function with administrative and technical responsibility for defining and implementing the measurement management system.
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