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Shipping an O2k

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O2k-Open Support

Shipping an O2k

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MitoPedia O2k and high-resolution respirometry: O2k-Open Support 


For shipping an O2k or parts, standard operating procedures have to be followed to avoid damage of the instrument and unexpected delays. The O2k-Main Unit must be shipped only in Packing\O2k-Box 1, without O2k-chambers and without OroboPOS. Two O2k-Chamber Holders, two OroboPOS-Holders and two OroboPOS-Connectors are attached to the O2k-Main Unit for transport.

Reference: Oroboros O2k

» Please confirm all relevant sections in our Terms and conditions.

Data backup

Before shipping an O2k main unit with an integrated computer, any files on the integrated computer should be backed-up on an external storage device. Oroboros Instruments cannot guarantee that data on the integrated computer will not be lost during the return and/or repairs process.

General packing instructions

Packing instructions for the O2k

1. Disassembling the O2k: Disassemble the O2k-chamber (MiPNet22.11_O2k-FluoRespirometer_manual) and store the O2k-Chambers in the OroboPOS-Service Kit box.
a. Remove the OroboPOS (polarographic oxygen sensor head) from the OroboPOS-Connector, remove the old membranes from the OroboPOS, clean the sensor head with water, allow to dry, store the sensor head and the membrane ring in its perspex vial (the ring slipped onto the shaft of the sensor - MiPNet19.18B POS-service). Re-attach the OroboPOS-Connectors (without sensor) and the O2k-Chamber Holder to the oxygraph.
b. Remove the old membranes from the SmartPOS, clean the sensor head with water, allow to dry, and seal the SmartPOS with the Perspex cap and place in the original storage box. After repair, the SmartPOS with the Perspex cap will be returned in the same storage box. Note: the SmartPOS must not be disassembled!
2. Cleaning the O2k: Kindly clean the instrument to an extent, at which the instrument does not pose any danger to the staff members of our workshop. This is especially necessary when biohazardous material is used in your experiments. Do not decontaminate your instrument in a decontamination chamber. This could cause serious damage to the instrument. Please always add the following completed form to your shipment; Please note that we will have to bill a cleaning fee of EUR 190.-, should this form not be included.
3. Packing the O2k: Use the original packing material (the two foam inlets and O2k-Box 1). Only this packing material provides sufficient protection during transport. If the original packing material is not available or not complete (one or both inlets missing), it has to be ordered from Oroboros Instruments and shipped to the customer before shipping the O2k. If the OroboPOS have to be inspected also, they should be sent disassembled and protected in the perspex vials, attached for example with a tape to the O2k. Kindly note that any damages caused by inadequate or inappropriate packaging are to be covered by the shipper.

Packing instructions for modules or parts

  1. Pack the module in a separate box using the individual packages of the modules if they are still available (e.g. place the TIP2K in the foam inserts prior to packing it in the box).
  2. Use a double walled box if possible.
  3. Fill the box with packing materials to ensure that the contents cannot move when the box is shaken.
  4. Make sure that all corners are well protected by using cushions.
  5. Do not place the TIP2k-Module or the O2k-Fluo LED2-Module control unit on the edge!! Danger of damage!!
  6. Kindly note that any damages caused by inadequate or inappropriate packaging are to be covered by the shipper.


Please let us know when you have dispatched the O2k. Email:

Shipping from within the EU

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Shipping from within the EU >>>>>>> - Click on [Expand] or [Collapse] - >>>>>>>

From any EU country, ship to the following address:
WGT-Elektronik GmbH & Co KG
Rettenbergstrasse 30a
A-6114 Kolsass
Tel +43-5224-68190
contact (if required by carrier): Michael Walter-Vracevic

Within the EU, there are no special requirements for import/export etc.

Shipping from non-EU countries

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Shipping from non-EU countries >>>>>>> - Click on [Expand] or [Collapse] - >>>>>>>

Please instruct your courier that this is a repair shipment, thus a temporary export/import. Include a commercial invoice (see further below) and instruct them to ship the goods as „dutiable goods“,. Please include both addresses exactly as below:
Delivery address
Zollabfertigung/Customs Clearance
St.Bartlmae 6
6020 Innsbruck
Office of Destination: Innsbruck AT800000
At the disposal of: Oroboros Instruments, Schoepfstrasse 18, 6020 Innsbruck, Austria.
Invoice address
Oroboros Instruments GmbH
Schoepfstrasse 18
6020 Innsbruck
IMPORTANT INSTRUCTIONS FOR CUSTOMS CLEARANCE to allow a tax free import/export from your home country to Austria and vice versa within a certain time:
  • On the commercial invoice, please include the following information:
  • „goods for repair only – will be returned“
  • State the serial number for the items shipped and the respective product names on your shipping documents, e.g. for the O2k main unit: O2k Serial Number (starting with A, B, C, D, E, F, G, H or I), Oroboros O2k
  • State the value of the goods (Values: O2k: €5,000,- Modules €100,- for Sensors and Connectors €50,- or equivalent in your currency)
  • Your institution's tax ID
  • Oroboros EORI No.: ATEOS1000009261
  • Country of origin: AT
  • The commodity code:
  • O2k: 90278080
  • Modules and parts: 90279000

  • Please use a freight forwarder or a parcel service, not the national post office and send us the tracking number.
  • Please contact your Oroboros contact or, if anything is unclear regarding our instructions.

MitoPedia O2k and high-resolution respirometry: O2k hardware