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Difference between revisions of "Shipping an O2k from non EU countries"

From Bioblast
(Created page with "1.) Before shipping the oxygraph: Disassemble chambers in reverse to the assembly instruction given in the manual „O2k.A“ (O2k_Start). Remove the sensor head from the sensor...")
 
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1.) Before shipping the oxygraph:
(1) Disassembling the O2k: Remove the glass chambers from the copper block, reversing the steps in the assembly instruction (MiPNet12.06_O2k-Start). Remove the sensor head from the POS connector, remove the old membranes from the POS, clean the sensor head with water, allow to dry, store the sensor head and the membrane ring in its perspex vial (the ring slipped onto the shaft of the sensor, see MiPNet08.04_POS-Service). Re-attach the sensor connectors (without sensor) and the chamber holder to the oxygraph but do not include glass chambers and sensors. (This is the same state as when the O2k was delivered, as described in MiPNet12.06_O2k-Start.  
Disassemble chambers in reverse to the assembly instruction given in the manual „O2k.A“ (O2k_Start).  
Remove the sensor head from the sensor connector, remove the old membranes from the sensor, clean the sensor head with water, allow to dry, store the sensor head and the membrane ring in its perspex vial (the ring threaded onto the shaft of the sensor, see “O2k.B” (POS_Service).
Re-attache the sensor connectors (without sensor) and the chamber holder to the oxygraph (as otherwise the front copper block could be damaged during transport). Do not include glass chambers and sensors. (This is the same state as when the oxygraph was delivered, as described in O2k.A.)


2.) Packing the oxygraph
(2) Packing the O2k: Use the original packing material (the foam inlets and Box 1). Only this packing material provides sufficient protection during transport. If the orignianl packing material is no longer available, it has to be ordered from OROBOROS INSTRUMENTS and shipped to the customer before shipping the O2k. If the sensor heads have to be inspected also, they should be sent disassembled and protected in the perspex vials, attached for example with a tape to the O2k. The glass chambers should be kept and not sent with the O2k.  
Use the original packing material (the foam inlets and the Box 1) as only with this packing your instrument is having ample protection during transport. If the original packaging material is no longer available it has to be ordered from Oroboros Instruments and shipped to the customer before shipping the oxygraph.
 
If the sensor heads have to be inspected also, they (in the perspex vials) should be send separately (attached for example with tape to the oxygraph).
(3) Import/Export declaration:
The glass chambers should be kept and not send with the oxygraph.
3.) Import/Export declaration:
There is the possibility to avoid that you pay import tax again (as you have paid that when first imported), when the instrument is being returned to your home country. This is a little bit of paperwork, but still might we worth while. If you would like to do so, then you would have to ask your carrier to issue an export/import certificate (this allows a tax free import/export from your home country to Austria and vice versa within a certain time).  Please also contact your shipping agent for any specific rules applying to „shipping for repairs“ from your home country to the European Union.
There is the possibility to avoid that you pay import tax again (as you have paid that when first imported), when the instrument is being returned to your home country. This is a little bit of paperwork, but still might we worth while. If you would like to do so, then you would have to ask your carrier to issue an export/import certificate (this allows a tax free import/export from your home country to Austria and vice versa within a certain time).  Please also contact your shipping agent for any specific rules applying to „shipping for repairs“ from your home country to the European Union.
   
   
4.) Value of goods:
(4) Value of goods:
The customs declaration value of the instrument for the customs should be declared as Euro 5000,- (or equivalent in your currency).
The customs declaration value of the instrument for the customs should be declared as Euro 5000,- (or equivalent in your currency).
   
   
5.) Courier
(5) Courier
If your institution has a customer account at a courier, it is best to use this one.
If your institution has a customer account at a courier, it is best to use this one.
If an import certificate had been issued, we are obliged to use the same carrier as you did, meaning we can't use our own carrier.  Therefore the return shipment would have to be charged to your account at the courier.  
If an import certificate had been issued, we are obliged to use the same carrier as you did, meaning we can't use our own carrier.  Therefore the return shipment would have to be charged to your account at the courier.  


6.) Shipping address:
(6) Shipping the O2k: Ship the O2k to our office:
The oxygraph has to be shipped to our office


  Oroboros Instruments GmbH
  Oroboros Instruments GmbH
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Best regards,
Best regards,
The Oroboros Team
The O2k-Team


{{#set:keyword=shipping|keyword=oxygraph}}
{{#set:keyword=shipping|keyword=oxygraph}}
[[category:troubleshooting]]
[[category:troubleshooting]]

Revision as of 17:25, 14 August 2010

(1) Disassembling the O2k: Remove the glass chambers from the copper block, reversing the steps in the assembly instruction (MiPNet12.06_O2k-Start). Remove the sensor head from the POS connector, remove the old membranes from the POS, clean the sensor head with water, allow to dry, store the sensor head and the membrane ring in its perspex vial (the ring slipped onto the shaft of the sensor, see MiPNet08.04_POS-Service). Re-attach the sensor connectors (without sensor) and the chamber holder to the oxygraph but do not include glass chambers and sensors. (This is the same state as when the O2k was delivered, as described in MiPNet12.06_O2k-Start.

(2) Packing the O2k: Use the original packing material (the foam inlets and Box 1). Only this packing material provides sufficient protection during transport. If the orignianl packing material is no longer available, it has to be ordered from OROBOROS INSTRUMENTS and shipped to the customer before shipping the O2k. If the sensor heads have to be inspected also, they should be sent disassembled and protected in the perspex vials, attached for example with a tape to the O2k. The glass chambers should be kept and not sent with the O2k.

(3) Import/Export declaration: There is the possibility to avoid that you pay import tax again (as you have paid that when first imported), when the instrument is being returned to your home country. This is a little bit of paperwork, but still might we worth while. If you would like to do so, then you would have to ask your carrier to issue an export/import certificate (this allows a tax free import/export from your home country to Austria and vice versa within a certain time). Please also contact your shipping agent for any specific rules applying to „shipping for repairs“ from your home country to the European Union.

(4) Value of goods: The customs declaration value of the instrument for the customs should be declared as Euro 5000,- (or equivalent in your currency).

(5) Courier If your institution has a customer account at a courier, it is best to use this one. If an import certificate had been issued, we are obliged to use the same carrier as you did, meaning we can't use our own carrier. Therefore the return shipment would have to be charged to your account at the courier.

(6) Shipping the O2k: Ship the O2k to our office:

Oroboros Instruments GmbH
Schoepfstr. 18
6020 Innsbruck
Austria
Tel +43-512-566796

As mentioned, it is a bit of paperwork to do, but can save quite a bit of money. If you need any further information, please don't hesitate to contact us. And please let us know, when you shipped the instrument, and if you decided the issue a import/export declaration.

Best regards, The O2k-Team