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Difference between revisions of "Talk:O2k-Main Unit"

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:::: The O2k-Main Unit contains the electronics and the Peltier temperature control system. In case of technical problems this modular approach usually allows to  replace/ service just the affected part avoiding to have to send the  main unit for repair.
:::: The O2k-Main Unit contains the electronics and the Peltier temperature control system. In case of technical problems this modular approach usually allows to  replace/ service just the affected part avoiding to have to send the  main unit for repair.


:::: Only after Oroboros Instruments (instruments@oroboros.at) has been contacted  for [[O2k-technical support and open innovation]] and the problem has been located at the main unit should the main unit be sent to Oroboros Instruments for repair.
:::: Only after Oroboros Instruments (instruments@oroboros.at) has been contacted  for [[O2k-technical support and open science]] and the problem has been located at the main unit should the main unit be sent to Oroboros Instruments for repair.
:::: Do not send the main unit without being told to do so by Oroboros Instruments, since many problems can be solved without sending the main unit.  
:::: Do not send the main unit without being told to do so by Oroboros Instruments, since many problems can be solved without sending the main unit.  
:::: For sending the main unit (or just transporting the O2k) follow the instructions for [[Shipping an O2k]].
:::: For sending the main unit (or just transporting the O2k) follow the instructions for [[Shipping an O2k]].

Revision as of 04:45, 28 May 2019

Previous Product ID 21000-01



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O2k-Main Unit technical support

For technical support purposes the term "Main Unit" signifies the main part of the O2k excluding all removable parts, especially OroboPOS, POS connector (technical service), glass chamber, ...
The O2k-Main Unit contains the electronics and the Peltier temperature control system. In case of technical problems this modular approach usually allows to replace/ service just the affected part avoiding to have to send the main unit for repair.
Only after Oroboros Instruments (instruments@oroboros.at) has been contacted for O2k-technical support and open science and the problem has been located at the main unit should the main unit be sent to Oroboros Instruments for repair.
Do not send the main unit without being told to do so by Oroboros Instruments, since many problems can be solved without sending the main unit.
For sending the main unit (or just transporting the O2k) follow the instructions for Shipping an O2k.


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