Talk:O2k-Main Unit: Difference between revisions

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Β  Previous Product ID 21000-01
Β  Previous Product ID 21000-01
{{Technical support integrated}}
== O2k-Main Unit technical support ==
:::: For technical support purposes the term "Main Unit" signifies the main part of the O2k excluding all removable parts, especiallyΒ  [[OroboPOS]], [[POS connector (technical service)]],Β  [[glass chamber]], ...
:::: The O2k-Main Unit contains the electronics and the Peltier temperature control system. In case of technical problems this modular approach usually allows toΒ  replace/ service just the affected part avoiding to have to send theΒ  main unit for repair.
:::: Only after Oroboros Instruments (instruments@oroboros.at) has been contactedΒ  for [[O2k-Open Support]] and the problem has been located at the main unit should the main unit be sent to Oroboros Instruments for repair.
:::: Do not send the main unit without being told to do so by Oroboros Instruments, since many problems can be solved without sending the main unit.
:::: For sending the main unit (or just transporting the O2k) follow the instructions for [[Shipping an O2k]].


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Latest revision as of 12:50, 11 November 2019

Previous Product ID 21000-01
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