Difference between revisions of "Talk:O2k-Main Unit"
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Revision as of 19:42, 28 December 2015
Previous Product ID 21000-01
O2k-Main Unit technical support
For technical support purposes the term "Main Unit" signifies the main part of the O2k excluding all removable parts, especially POS (technical service), POS connector (technical service), glass chamber, ... The O2k-Main Unit contains the electronics and the Peltier temperature control system. In case of technical problems this modular approach usually allows to replace/ service just the affected part avoiding to have to send the main unit for repair. To locate any problem to a specific part please follow these instruction:
Only after OROBOROS INSTRUMENTS (instruments@oroboros.at) has been contacted for O2k-technical support and open innovation and the problem has been located at the main unit should the main unit be sent to OROBOROS INSTRUMENTS for repair. Do not send the main unit without being told to do so by OROBOROS INSTRUMENTS, since many problems can be solved without sending the main unit. For sending the main unit (or just transporting the O2k) follow the instructions for Shipping an O2k.
O2k-Main Unit technical support pages
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