Difference between revisions of "O2k-Open Support"
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{{Template:OROBOROS support page name}} | {{Template:OROBOROS support page name}} | ||
:::: <big>'''- we provide service and support based on open innovation'''</big> | |||
[[ | : | ||
:: | |||
::: | |||
::::<big>'''- we provide service and support based on open innovation'''</big> | |||
[[File:O2k-Support.jpg|left|200px|Oroboros support]] | |||
__TOC__ | __TOC__ | ||
[[File:MitoPedia.jpg|left|100px|MitoPedia|link=MitoPedia]] | |||
== MitoPedia == | |||
: | |||
:: | |||
::: | |||
::::Find information quickly with '''[[MitoPedia|MitoPedia]]''', the Bioblast glossary with lists of key words and links to relevant pages, specifically and the O2k and high-resolution respirometry: | |||
<br/> | |||
:::: | : | ||
:: | |||
::: | |||
::::» [[MitoPedia: | ::::» [[MitoPedia:_O2k_hardware]] | ||
::::» [[MitoPedia: | ::::» [[MitoPedia:_DatLab]] | ||
::::» [[MitoPedia: | ::::» [[MitoPedia:_SUIT]]: Substrate-uncoupler-inhibitor-titration protocols | ||
| |||
[[ | [[File:O2k-Protocols.jpg|left|100px|O2k-Protocols|link=http://wiki.oroboros.at/index.php/O2k-Protocols]] | ||
== O2k-Protocols == | == O2k-Protocols == | ||
:::: '''O2k-Protocols''' explain various applications of the O2k with O2k-Demo experiments, SOPs beyond the O2k-Manual, and more: '''» [[O2k-Protocols]]''' | |||
: | |||
:: | |||
::: | |||
::::'''O2k-Protocols''' explain various applications of the O2k with O2k-Demo experiments, SOPs beyond the O2k-Manual, and more: '''» [[O2k-Protocols|O2k-Protocols]]''' | |||
{| class="wikitable" border="1" | {| class="wikitable" border="1" | ||
|- | |- | ||
| [[File:O2k-Protocols.jpg|left|60px|O2k-Protocols]] | | [[File:O2k-Protocols.jpg|left|60px|O2k-Protocols]] | ||
| <big>» [[O2k-Protocols: | | <big>» [[O2k-Protocols:_MitoPathways]]</big> | ||
|- | |- | ||
| [[ | | [[File:Gas spacer for Stopper.jpg|left|60px|Gas spacer for Stopper.jpg|link=Stopper-Spacer]] | ||
| <big>» [[O2k-SOP]]</big> | | <big>» [[O2k-SOP|O2k-SOP]]</big> | ||
|- | |- | ||
| [[ | | [[File:Pesta 2012 Methods Mol Biol Fig7A.jpg|left|60px|Pesta 2012 Methods Mol Biol Fig7A.jpg|link=Pesta 2012 Methods Mol Biol/SUIT-Protocol]] | ||
| <big>» [[O2k-Demo experiments]]</big> | | <big>» [[O2k-Demo_experiments|O2k-Demo experiments]]</big> | ||
|- | |- | ||
| [[File:O2k-Protocols.jpg|left|60px|O2k-Protocols]] | | [[File:O2k-Protocols.jpg|left|60px|O2k-Protocols]] | ||
| <big>» [[O2k-Chemicals and media]]</big> | | <big>» [[O2k-Chemicals_and_media|O2k-Chemicals and media]]</big> | ||
|- | |- | ||
| [[ | | [[File:PBI-Shredder HRR-Set.JPG|left|30px|PBI-Shredder O2k-Set|link=PBI-Shredder O2k-Set]] | ||
| <big>» [[O2k-mitochondrial preparations]]</big> | | <big>» [[O2k-mitochondrial_preparations|O2k-mitochondrial preparations]]</big> | ||
|- | |- | ||
| [[File:O2k-Protocols.jpg|left|60px|O2k-Protocols]] | | [[File:O2k-Protocols.jpg|left|60px|O2k-Protocols]] | ||
| <big>» [[O2k-Protocols: | | <big>» [[O2k-Protocols:_Mitochondrial_and_marker-enzymes]]</big> | ||
|} | |} | ||
::::* Implement your quality control management with the [[ | : | ||
::::» O2k-standard operating procedures: » [[O2k-SOP]] | :: | ||
::::» Polarographic oxygen sensors: calibration, accuracy and quality control SOP. » [[MiPNet06.03 POS-calibration-SOP]] | ::: | ||
::::» Instrumental O<sub>2</sub> background correction, accuracy of oxygen flux and SOP. » [[MiPNet14.06 Instrumental O2 background]] | :::: | ||
::::*Implement your quality control management with the [[MitoFit_Quality_Control_System|MitoFit QCS]], to diagnose technical problems fast and cost-effectively with instrumental quality control tests. | |||
::::» O2k-standard operating procedures: » [[O2k-SOP|O2k-SOP]] | |||
::::» Polarographic oxygen sensors: calibration, accuracy and quality control SOP. » [[MiPNet06.03_POS-calibration-SOP|MiPNet06.03 POS-calibration-SOP]] | |||
::::» Instrumental O<sub>2</sub> background correction, accuracy of oxygen flux and SOP. » [[MiPNet14.06_Instrumental_O2_background|MiPNet14.06 Instrumental O2 background]] | |||
| |||
[[ | [[File:O2k-Manual.jpg|left|100px|O2k-Manual|link=http://wiki.oroboros.at/index.php/O2k-Manual]] | ||
== O2k-Manual == | == O2k-Manual == | ||
:::: The '''[[O2k-Manual]]''' helps beginners and experienced users. Context sensitive help is provided in the DatLab software: '''» [[MitoPedia: | : | ||
:: | |||
::: | |||
::::The '''[[O2k-Manual|O2k-Manual]]''' helps beginners and experienced users. Context sensitive help is provided in the DatLab software: '''» [[MitoPedia:_DatLab]]''' | |||
<br/> | |||
[[ | [[File:PlayVideo.jpg|left|100px|O2k-Videosupport|link=http://wiki.oroboros.at/index.php/O2k-Videosupport]] | ||
== O2k-Videosupport == | == O2k-Videosupport == | ||
::::» '''[[O2k-Videosupport]]''' | : | ||
:: | |||
::: | |||
::::» '''[[O2k-Videosupport|O2k-Videosupport]]''' | |||
| |||
| |||
[[ | [[File:O2k-Catalogue.jpg|left|100px|O2k-Catalogue|link=http://wiki.oroboros.at/index.php/Oroboros_O2k-Catalogue]] | ||
| |||
== O2k-Catalogue == | == O2k-Catalogue == | ||
:::: The O2k-Catalogue is a guided tour through the O2k technology, with links to specific sections of the O2k-Manual, and more: '''» [[Oroboros O2k-Catalogue]]''' | : | ||
:: | |||
::: | |||
::::The O2k-Catalogue is a guided tour through the O2k technology, with links to specific sections of the O2k-Manual, and more: '''» [[Oroboros_O2k-Catalogue|Oroboros O2k-Catalogue]]''' | |||
| |||
[[File:Questions.jpg|left|50px|Questions.jpg]] | |||
== Frequently Asked Questions == | == Frequently Asked Questions == | ||
::::» '''[[Oroboros FAQ]]''' | : | ||
:: | |||
::: | |||
::::» '''[[Oroboros_FAQ|Oroboros FAQ]]''' | |||
| |||
[[File:O2k-support system.jpg|right|300px|Oroboros support system]] | |||
== Open innovation == | == Open innovation == | ||
::::* '''Open innovation''' extends the support given to individual users to the scientific community and provides feedback to improve the scope and documentation of the O2k-technology - in the spirit of [[Gentle Science]]. | : | ||
::::* We welcome and value feedback. Technical and scientific questions, which are not yet addressed in the available guidelines or are difficult to trace on our website, will be relevant to both specialists and beginners in the field. | :: | ||
::::* Expansion of [[O2k-SOP]] | ::: | ||
:::: | |||
::::*'''Open innovation''' extends the support given to individual users to the scientific community and provides feedback to improve the scope and documentation of the O2k-technology - in the spirit of [[Gentle_Science|Gentle Science]]. | |||
::::*We welcome and value feedback. Technical and scientific questions, which are not yet addressed in the available guidelines or are difficult to trace on our website, will be relevant to both specialists and beginners in the field. | |||
::::*Expansion of [[O2k-SOP|O2k-SOPs]] is particularly relevant for novel approaches in O2k-Fluorometry and O2k-Spectrophotometry, which are combined in the development of the [[NextGen-O2k_description|NextGen-O2k]]. | |||
::: <big>'''Extended O2k-technical support'''</big> | : | ||
::::* O2k-technical support is defined as '''extended''' if support is requested on O2k-technology and high-resolution respirometry without prior consulting the [[O2k-Manual]] and relevant chapters on [[O2k-Protocols]]. | :: | ||
::::* Regular consultancy fees apply for '''extended O2k-technical support''' requested without open innovation agreement. | :::<big>'''Extended O2k-technical support'''</big> | ||
::::* Acceptance of '''extended O2k-technical support''' with an '''open innovation agreement''' implies that Oroboros Instruments may publish the relevant correspondence or a summary of the correspondence addressing technical and scientific questions on our website, including names, institutional and Email addresses. | :::: | ||
::::*O2k-technical support is defined as '''extended''' if support is requested on O2k-technology and high-resolution respirometry without prior consulting the [[O2k-Manual|O2k-Manual]] and relevant chapters on [[O2k-Protocols|O2k-Protocols]]. | |||
::::*Regular consultancy fees apply for '''extended O2k-technical support''' requested without open innovation agreement. | |||
::::*Acceptance of '''extended O2k-technical support''' with an '''open innovation agreement''' implies that Oroboros Instruments may publish the relevant correspondence or a summary of the correspondence addressing technical and scientific questions on our website, including names, institutional and Email addresses. | |||
| |||
[[File:O2k-Support.jpg|left|100px|Oroboros support]] | |||
== O2k-technical support == | == O2k-technical support == | ||
::: '''Application problems''' | : | ||
:::: An '''application problem''' can be diagnosed on the basis of the O2 sensor and O2k-chamber tests. If proper instrumental performance is obtained, software and hardware problems are excluded. | :: | ||
:::'''Application problems''' | |||
::::An '''application problem''' can be diagnosed on the basis of the O2 sensor and O2k-chamber tests. If proper instrumental performance is obtained, software and hardware problems are excluded. | |||
::: '''Software problems''' | : | ||
:::: Communication between the O2k and DatLab running on a computer. | :: | ||
:::'''Software problems''' | |||
::::Communication between the O2k and DatLab running on a computer. | |||
::: '''Hardware problems''' | : | ||
::::# Hardware problems may be solved by user-service: In particular, the [[OroboPOS]] (polarographic oxygen sensor) requires user-service at intervals (these may be more than 1 year), and SOPs are available to determine if a sensor service is required at an earlier or later date. | :: | ||
::::# Hardware problems may require replacement of a defective | :::'''Hardware problems''' | ||
::::# Some electronic or mechanical defects may be solved only by service of the O2k in the workshop of Oroboros Instruments, e.g. a defective Peltier unit. | :::: | ||
::::#Hardware problems may be solved by user-service: In particular, the [[OroboPOS|OroboPOS]] (polarographic oxygen sensor) requires user-service at intervals (these may be more than 1 year), and SOPs are available to determine if a sensor service is required at an earlier or later date. | |||
::::#Hardware problems may require replacement of a defective spare part. | |||
::::#Some electronic or mechanical defects may be solved only by service of the O2k in the workshop of Oroboros Instruments, e.g. a defective Peltier unit. | |||
[[File:O2k-QCS.jpg|right|400px|O2k-QCS]] | [[File:O2k-QCS.jpg|right|400px|O2k-QCS]] | ||
=== O2k Quality Control === | === O2k Quality Control === | ||
:::: The '''sequence''' of Instrumental QC tests is strictly | : | ||
::::# O2 sensor test, | :: | ||
::::# O2k-chamber test. | ::: | ||
::::The '''O2 sensor and O2k chamber tests''' are important to eliminate instrumental artefacts (Instrumental quality control: O2k-QC), distinguished from Assay QC addressing problems of solution protocols (preparation of chemicals), sample preparation protocols, and SUIT protocols. | |||
::::#Biological experiments are not suitable for trouble shooting. | |||
::::#Clean O2k-Chambers and contamination-free incubation medium are required. | |||
::::#Analysis of DatLab files recorded in such instrumental tests is essential. | |||
: | |||
:: | |||
::: | |||
::::The '''sequence''' of Instrumental QC tests is strictly | |||
::::#O2 sensor test, | |||
::::#O2k-chamber test. | |||
[[File:O2 sensor test.jpg|right|400px|O2 sensor test|link=MiPNet06.03 POS-calibration-SOP]] | |||
==== O2 sensor test ==== | ==== O2 sensor test ==== | ||
:::: Many technical problems with the [[O2 channel]] can be analyzed and solved with the '''O2 sensor test''', described in detail as an O2k-SOP: | : | ||
::::» O2 sensor test: [[MiPNet06. | :: | ||
::: | |||
::::Many technical problems with the [[O2_channel|O2 channel]] can be analyzed and solved with the '''O2 sensor test''', described in detail as an O2k-SOP: | |||
::::» O2 sensor test: [[MiPNet06.03_POS-calibration-SOP|'''QC1 POS-calibration''']] | |||
| |||
==== O2k-chamber test ==== | ==== O2k-chamber test ==== | ||
: | |||
:: | |||
::: | |||
::::If all quality control criteria of the O2 sensor test are met, the operator can be assured that the quality of the sensor signal is acceptable. Next, the quality of the O2k-Chamber assembly has to be tested, described in detail as an O2k-SOP: | |||
::::» O2k-chamber test: [[MiPNet14.06_Instrumental_O2_background|'''QC2 Instrumental O<sub>2</sub> background''']] | |||
| |||
=== The 2-chamber design of the O2k === | === The 2-chamber design of the O2k === | ||
: | |||
:: | |||
::: | |||
::::The '''two chamber design''' of the O'''2k''' has many benefits, including advantages in '''trouble shooting'''. By switching components between sides A and B of the O2k, it is usually possible to locate an instrumental problem, finding selectively a specific defective component of the O2k. This component can then be serviced by the end user or replaced by Oroboros without the need to ship the entire O2k. | |||
| |||
=== Cost estimation for repair === | === Cost estimation for repair === | ||
:::: A cost estimation for repair of the O2k-Main Unit due to an electronic or mechanical defect can only be given after inspection of the O2k by our workshop in Austria. Once a cost estimation has been provided, the repair is carried out after the customer’s consent. For shipment of the O2k, follow the [[ | : | ||
:: | |||
::: | |||
::::A cost estimation for repair of the O2k-Main Unit due to an electronic or mechanical defect can only be given after inspection of the O2k by our workshop in Austria. Once a cost estimation has been provided, the repair is carried out after the customer’s consent. For shipment of the O2k, follow the [[Shipping_an_oxygraph|detailed instructions]]. | |||
| |||
[[File:O2k-Network.png|left|100px|O2k-Network|link=O2k-Network]] | |||
== The O2k-Network == | == The O2k-Network == | ||
:::: The Oroboros O2k-Network serves to connect and support: Contact for advice on applications of the O2k and high-resolution respirometry - the global network in mitochondrial physiology. | : | ||
:: | |||
::: | |||
::::The Oroboros O2k-Network serves to connect and support: Contact for advice on applications of the O2k and high-resolution respirometry - the global network in mitochondrial physiology. | |||
::::'''»''' The O2k-Network Labs: [[O2k-Network |» O2k-Network]] | : | ||
:: | |||
::: | |||
::::'''»''' The O2k-Network Labs: [[O2k-Network|» O2k-Network]] | |||
::::'''»''' [[O2k-Network discussion forum]] | : | ||
:: | |||
::: | |||
::::'''»''' [[O2k-Network_discussion_forum|O2k-Network discussion forum]] | |||
[[File:MitoFit-QCS.jpg|right|400px|MitoFit-QCS]] | |||
== Contact == | == Contact == | ||
::::'''»''' In case you need further technical support and for your valuable feedback, please contact [mailto:support@oroboros.at| support@oroboros.at] | : | ||
:: | |||
::: | |||
::::'''»''' In case you need further technical support and for your valuable feedback, please contact [mailto:support@oroboros.at| support@oroboros.at] | |||
: | |||
:: | |||
::: | |||
::::'''»''' [[Oroboros_MitoFit_Laboratory|Oroboros MitoFit Laboratory]] - open for innovation and cooperation. | |||
::::'''»''' [[Oroboros_Science_Scholarship|Oroboros Science Scholarships]] - are offered for focused research projects on mitochondrial physiology and high-resolution respirometry | |||
[[Category:OroboPedia]] | [[Category:OroboPedia]] |
Revision as of 12:52, 12 March 2018
O2k-Open Support |
-
-
-
- - we provide service and support based on open innovation
-
-
MitoPedia
-
-
-
- Find information quickly with MitoPedia, the Bioblast glossary with lists of key words and links to relevant pages, specifically and the O2k and high-resolution respirometry:
-
-
-
-
-
- » MitoPedia:_O2k_hardware
- » MitoPedia:_DatLab
- » MitoPedia:_SUIT: Substrate-uncoupler-inhibitor-titration protocols
-
-
O2k-Protocols
-
-
-
- O2k-Protocols explain various applications of the O2k with O2k-Demo experiments, SOPs beyond the O2k-Manual, and more: » O2k-Protocols
-
-
» O2k-Protocols:_MitoPathways | |
» O2k-SOP | |
» O2k-Demo experiments | |
» O2k-Chemicals and media | |
» O2k-mitochondrial preparations | |
» O2k-Protocols:_Mitochondrial_and_marker-enzymes |
-
-
-
-
- Implement your quality control management with the MitoFit QCS, to diagnose technical problems fast and cost-effectively with instrumental quality control tests.
- » O2k-standard operating procedures: » O2k-SOP
- » Polarographic oxygen sensors: calibration, accuracy and quality control SOP. » MiPNet06.03 POS-calibration-SOP
- » Instrumental O2 background correction, accuracy of oxygen flux and SOP. » MiPNet14.06 Instrumental O2 background
-
-
-
O2k-Manual
-
-
-
- The O2k-Manual helps beginners and experienced users. Context sensitive help is provided in the DatLab software: » MitoPedia:_DatLab
-
-
O2k-Videosupport
O2k-Catalogue
-
-
-
- The O2k-Catalogue is a guided tour through the O2k technology, with links to specific sections of the O2k-Manual, and more: » Oroboros O2k-Catalogue
-
-
Frequently Asked Questions
Open innovation
-
-
-
-
- Open innovation extends the support given to individual users to the scientific community and provides feedback to improve the scope and documentation of the O2k-technology - in the spirit of Gentle Science.
- We welcome and value feedback. Technical and scientific questions, which are not yet addressed in the available guidelines or are difficult to trace on our website, will be relevant to both specialists and beginners in the field.
- Expansion of O2k-SOPs is particularly relevant for novel approaches in O2k-Fluorometry and O2k-Spectrophotometry, which are combined in the development of the NextGen-O2k.
-
-
-
-
-
- Extended O2k-technical support
-
- O2k-technical support is defined as extended if support is requested on O2k-technology and high-resolution respirometry without prior consulting the O2k-Manual and relevant chapters on O2k-Protocols.
- Regular consultancy fees apply for extended O2k-technical support requested without open innovation agreement.
- Acceptance of extended O2k-technical support with an open innovation agreement implies that Oroboros Instruments may publish the relevant correspondence or a summary of the correspondence addressing technical and scientific questions on our website, including names, institutional and Email addresses.
-
- Extended O2k-technical support
-
O2k-technical support
-
-
- Application problems
- An application problem can be diagnosed on the basis of the O2 sensor and O2k-chamber tests. If proper instrumental performance is obtained, software and hardware problems are excluded.
- Application problems
-
-
-
- Software problems
- Communication between the O2k and DatLab running on a computer.
- Software problems
-
-
-
- Hardware problems
-
- Hardware problems may be solved by user-service: In particular, the OroboPOS (polarographic oxygen sensor) requires user-service at intervals (these may be more than 1 year), and SOPs are available to determine if a sensor service is required at an earlier or later date.
- Hardware problems may require replacement of a defective spare part.
- Some electronic or mechanical defects may be solved only by service of the O2k in the workshop of Oroboros Instruments, e.g. a defective Peltier unit.
-
- Hardware problems
-
O2k Quality Control
-
-
-
- The O2 sensor and O2k chamber tests are important to eliminate instrumental artefacts (Instrumental quality control: O2k-QC), distinguished from Assay QC addressing problems of solution protocols (preparation of chemicals), sample preparation protocols, and SUIT protocols.
- Biological experiments are not suitable for trouble shooting.
- Clean O2k-Chambers and contamination-free incubation medium are required.
- Analysis of DatLab files recorded in such instrumental tests is essential.
- The O2 sensor and O2k chamber tests are important to eliminate instrumental artefacts (Instrumental quality control: O2k-QC), distinguished from Assay QC addressing problems of solution protocols (preparation of chemicals), sample preparation protocols, and SUIT protocols.
-
-
-
-
-
- The sequence of Instrumental QC tests is strictly
- O2 sensor test,
- O2k-chamber test.
- The sequence of Instrumental QC tests is strictly
-
-
O2 sensor test
-
-
-
- Many technical problems with the O2 channel can be analyzed and solved with the O2 sensor test, described in detail as an O2k-SOP:
- » O2 sensor test: QC1 POS-calibration
-
-
O2k-chamber test
-
-
-
- If all quality control criteria of the O2 sensor test are met, the operator can be assured that the quality of the sensor signal is acceptable. Next, the quality of the O2k-Chamber assembly has to be tested, described in detail as an O2k-SOP:
- » O2k-chamber test: QC2 Instrumental O2 background
-
-
The 2-chamber design of the O2k
-
-
-
- The two chamber design of the O2k has many benefits, including advantages in trouble shooting. By switching components between sides A and B of the O2k, it is usually possible to locate an instrumental problem, finding selectively a specific defective component of the O2k. This component can then be serviced by the end user or replaced by Oroboros without the need to ship the entire O2k.
-
-
Cost estimation for repair
-
-
-
- A cost estimation for repair of the O2k-Main Unit due to an electronic or mechanical defect can only be given after inspection of the O2k by our workshop in Austria. Once a cost estimation has been provided, the repair is carried out after the customer’s consent. For shipment of the O2k, follow the detailed instructions.
-
-
The O2k-Network
-
-
-
- The Oroboros O2k-Network serves to connect and support: Contact for advice on applications of the O2k and high-resolution respirometry - the global network in mitochondrial physiology.
-
-
-
-
-
- » The O2k-Network Labs: » O2k-Network
-
-
Contact
-
-
-
- » In case you need further technical support and for your valuable feedback, please contact support@oroboros.at
-
-
-
-
-
- » Oroboros MitoFit Laboratory - open for innovation and cooperation.
- » Oroboros Science Scholarships - are offered for focused research projects on mitochondrial physiology and high-resolution respirometry
-
-